Privacy Policy
Last updated: June 2026
Bobby ("we," "our," or "us") is a pet matching platform that connects pet owners for playdates and builds a community of pet lovers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Information We Collect
Information You Provide
- Account Information: Name, email address, password
- Profile Information: User bio, location (city/region), profile photos
- Pet Information: Pet names, breeds, ages, photos, personality traits
- Communication Data: Messages, community posts, comments
- Location Data: GPS coordinates for finding nearby pets (with your permission)
Information Collected Automatically
- Usage Data: How you interact with the app, features used, time spent
- Device Information: Device type, operating system, unique device identifiers
- Technical Data: App crashes, performance data, error logs
How We Use Your Information
- Provide Services: Create and manage accounts, facilitate pet matching, enable messaging
- Improve Services: Analyse usage patterns, fix bugs, develop new features
- Communication: Send service updates and respond to support requests
- Safety & Security: Prevent fraud, abuse, and ensure platform safety
- Legal Compliance: Comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell your personal information. We may share information in these circumstances:
- With Other Users: Profile and pet information visible to other users as part of the matching service
- Service Providers: Third-party services that help us operate our platform (hosting, analytics, email)
- Legal Requirements: When required by law, court order, or to protect rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication systems with JWT tokens
- Regular security assessments
- Limited access to personal information
Your Rights and Choices
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information in the app
- Deletion: Delete your account and all associated data via Profile → Settings → Delete Account
- Location: Enable or disable location services in your device settings at any time
- Communications: Opt out of emails (service notifications may still be sent)
Children's Privacy
Bobby is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@bobbypets.app
- Support: Profile → Settings → Help & Support inside the app