Cookie Policy

Last updated: June 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use an app. They help us provide a better experience by remembering your preferences and understanding how you use our service.

How Bobby Uses Cookies

Essential Cookies

These cookies are necessary for Bobby to function:

  • Authentication: Keep you logged in to your account
  • Security: Protect against fraudulent activity
  • Session Management: Maintain your session across the app
  • Preferences: Remember your app settings

Analytics Cookies

These help us understand how you use Bobby so we can improve it:

  • Usage Analytics: Track which features are most popular
  • Performance Monitoring: Identify and fix technical issues
  • Error Tracking: Monitor and resolve app crashes or bugs (via Sentry)

Functional Cookies

These enhance your Bobby experience:

  • Location Preferences: Remember your distance filter settings
  • Notification Settings: Store your notification preferences

Third-Party Services

Bobby uses a small number of third-party services that may set their own cookies:

  • Sentry: Error and performance monitoring
  • Cloudinary: Image storage and delivery
  • Cloud Infrastructure: Hosting and backend services

We do not use advertising or marketing cookies.

Managing Your Cookie Preferences

In the Bobby App

  • Go to Profile → Settings → Privacy & Safety
  • Adjust your data collection preferences there

In Your Browser

  • Most browsers let you view, manage, and delete cookies
  • You can block all cookies, though this may affect site functionality
  • Blocking essential cookies may prevent sign-in from working

Cookie Duration

  • Session Cookies: Deleted when you close the app or browser
  • Authentication Cookies: Expire after 7 days (refresh token cycle)
  • Analytics Cookies: Typically expire after 2 years

Children

Bobby is not intended for children under 13. We do not knowingly collect cookies or data from children. If you believe we have inadvertently done so, contact us immediately.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices. We will notify you of material changes through the app or via email.

Contact

Questions about our use of cookies?

  • Email: privacy@bobbypets.app
  • In-app: Profile → Settings → Help & Support
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